Hello, and welcome to the One Health Eco Products & Services Pvt. Ltd. Terms and Conditions (herein after called as “Company”) of use.
The Terms you see below are important because they:
- Outline the legal rights of Company and our users.
- Explain the rights you give to us when you use the services of Company
- Describe the rules everyone needs to follow for payments and refunds
- Contain a disclaimer on the Income and Certification
Here we go..
2. Changes to the Agreement
We may modify these Terms, for any reason at any time, by posting a new version on Our Website, these changes do not affect rights and obligations that arose prior to such changes. Your continued use of Our Website following the posting of modified Terms will be subject to the Terms in effect at the time of your use. Please review these Terms periodically for changes.
If you do not wish to continue using the Service under the new version of Agreements, you may terminate your account / Services by contacting us by emailing the support. These policies and procedures apply to all Company products sold on this site or any other site owned by Company that includes a link to this page.
3. Hours of Function
- Company is operational from Monday – Saturday: 9:00 A.M- 5:00 P.M IST (India)
- We observe a close on all Sunday’s and government declared holidays.
4. Payments, Cancellations, and Refund policy
- In case of any payment failure, please email us at email@example.com or contact us directly.
- Payments can be made in INR. Please Contact Us for different payment modes.
All payment transactions are processed through secure payment gateway providers.
We do not store any card information (other than the last 4 digits of your card) in our servers
A customer can purchase any products offered by the Company through different payment options like, VISA / MasterCard / PayPal / Razor Pay depending upon which ones are currently being provided by Payment Gateway facility.
After the payment process is carried out successfully, an official receipt of purchase is provided by payment Gateway on behalf of the Company through email which can be used as a reference for any future requirements.
The Company income or revenue is solely goes to nature conservation activities of Tropical Institute of Ecological Sciences (TIES). The consultancy/ overhead/ miscellaneous/ funds will go to the administrative expense/corpus fund of the Company.
We offer shipping through DTDC Courier services both Inside and Outside Kerala Shipments. All orders placed will be processed the next day itself, except some unavoidable circumstances come. All orders placed during weekend or public holidays will be processed during the next business day. When one place an order, we will contact you directly in order to confirm the delivery address and order, afterwards only the shipment will be processed.
4.2.1. Delivery Address
Please note that we are unable to modify the delivery address once you have placed your order, so we request you to kindly provide the correct address. If the item is returned extra charges apply for other shipments.
4.2.2 Tracking Your Order
Once your order has been dispatched, we will share the tracking information with your registered number. You will be able to track your package directly on the carrier’s website.
4.2.3 Delivery Period
Delivery typically took 2-3 working days within Kerala and outside Kerala it will take 5-6 days. Shipping times are estimate and are not guaranteed.
4.3 Refund Policy
We strive to provide the best products, and collect fee for certain services to meet its expenses and payment once remitted will not be refunded in any case!
The cost of the research products are also collecting from the consumers and the provision for refund are limited to any fault from the part of the Company only.
You are eligible for a full refund within 30 days of your purchase.
You will be required to drop an email to firstname.lastname@example.org with Subject: REFUND along with the screenshot of your purchase, both payment and purchase.
5. 5.1 Access to Previous Purchases
TIES reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased product that is no longer valid or deemed out of date.
5.2 Content and Courseware
As a part of our Services offered through our Website, we shall grant you access to our content, products, and other information, documents, and data which may be in audio, video, written, graphic, recorded, photographic, or any machine-readable format in relation to the specific purchased product you have registered for..
We reserve the right to amend, revise or update the Content offered to you. In the event such an amendment, revision or updating occurs, we may require you pay an additional fee to access such amended, revised, or updated Content.
6. Customer Support
For customer support with account-related and payment-related questions, contact our Customer Service Department using Contact Us page of our website. We will use reasonable Endeavour’s to respond to all Customer Support Queries within a reasonable time frame but we make no promises that any Customer Support Queries will be responded to within any particular time frame and/or that we will be able to answer any such queries.
7. Rights you grant us
On acceptance of Terms & Conditions by a user, the user gives his/her explicit permission to call or contact the user via SMS or email through any medium which the Company deems fit.
We reserve the right to feature your picture in any photos, videos, or other promotional material used by us.
Further, we may use your personal information to inform you about other products and services offered by us. However, we shall not distribute or share your personal information with any third party marketing database or disclose your personal information to any third party except on a case-to-case basis after proper verification of such third party or if required under any applicable law.
8. Earnings Disclaimer and Certification
8.1 Income Disclaimer
While we make every effort to ensure that we accurately represent all the services reviewed on this website and their potential for income, it should be noted that earnings and income statements made by the Company and its advertisers/sponsors are estimates only of what we think you can possibly earn based on market trends. There is no guarantee that you will make these levels of income and you accept the risk that the earnings and income statements differ by individual.
As with any business, your results may vary and will be based on your individual capacity, business experience, expertise, and level of desire. There are no guarantees concerning the level of success you may experience. The testimonials and examples used are exceptional results, which do not apply to the average purchaser and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on his or her background, dedication, desire and motivation.
9. Severability, Waiver, and Interpretation
Unless as otherwise stated in the Agreements, should any provision of the Agreements be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law.
Any failure by the Company or any third party beneficiary to enforce the Agreements or any provision thereof shall not waive TIES’s or the applicable third party beneficiary’s right to do so.
As used in Terms, the words “include” and “including”, and variations thereof will be deemed to be followed by the words “without limitation.”
You agree to indemnify and hold the Company harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of or related to:
- Your breach of the Agreements or any one of them;
- Any User Content you share or otherwise contribute;
- Any activity in which you engage on or through the Company Service; and
- Your violation of any law or the rights of a third party
11. Contact Us
If you have any questions concerning the Company Services or the Agreements, contact our Customer Service Department using Contact Us page of our website.
Also, you can reach direct at email@example.com
Office Address – Ecological Research Campus Pampady
19/583, Tropical Institute of Ecological Science
Pampady, Kottayam Kerala-686501 (INDIA)
Phone Number – +91-4812957050, +91-9633723305
Thank you for reading our Terms
We hope you enjoy your purchasing with us!
One Health Eco Products and Services Private Limited